How quickly do you respond to calls across Minnesota, MN?+
For active leaks or storm damage, we prioritize calls across Minnesota, MN and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on how close you are to one of our staged crews.
Will I get a written estimate before you begin?+
We give every Minnesota, MN customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request — most Minnesota, MN customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in Minnesota, MN. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
We regularly coordinate directly with insurance adjusters across Minnesota, MN and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
Most residential replacements across Minnesota, MN take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
Do you install metal roofing or just shingles?+
Our Minnesota, MN crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Replacement job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
We do these regularly for Minnesota, MN homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What areas of Minnesota, MN do you actually cover?+
Our dispatch network reaches most of Minnesota, MN. If you're not sure whether your address is covered, one quick call confirms it immediately.
